Laguna Hills is the city next door. Its City Hall at 24035 El Toro Road is on the same road as our Laguna Woods address, 24270 El Toro Road, so a call from 92653 is about as close as dispatch gets. Emergency dispatch is available around the clock, and a crew can be sent the same day when one is available.
This page covers what is different about water damage in Laguna Hills: older tracts, two water districts and a city flood ordinance that matters if you are repairing after a big loss. For the basics of how restoration works, our water mitigation page walks through drying step by step.
Older tracts, older plumbing
The Moulton Parkway and El Toro Road neighborhoods grew up in the 1960s. Moulton Niguel Water District's history page says the first residents moved into Laguna Hills in 1965. A home that was finished that year is now more than 55 years old, so original supply lines, water heaters and drain stacks are often near the end of their service life.
The Census Bureau's 2019 to 2023 estimates put the owner-occupied rate at 71.4 percent, with a median home value of $944,000. Higher values raise the stakes on finishes, so repair scope and matching matter more than speed alone. Rebuilds are covered on our water damage repair page.
Coverage
All of Laguna Hills on street-delivery ZIP 92653, served on the same dispatch routes as Laguna Woods.
Dispatch
Emergency dispatch available around the clock, with same-day response when crews are available.
Water districts
Two serve the city: El Toro Water District in portions and Moulton Niguel Water District. Which one serves your street depends on the address.
Permits
Building and Safety Division, 24035 El Toro Road, (949) 707-2600, with an online permit portal.
When water is spreading in Laguna Hills
Water that is still moving is the emergency. Take the steps below and call the 24/7 line, (949) 670-0939, while you do.
Stop the source
Find the shutoff at the fixture or the main valve and close it. If you cannot reach it, tell the dispatcher.
Power down wet areas
Switch off breakers to wet rooms only if you can reach the panel while standing on dry floor.
Lift and protect
Move furniture legs off wet carpet and lift valuables, papers and electronics above the water.
Keep clear of dirty water
Gray or black water needs gear. Keep children and pets out and wait for the crew.
Two water districts, two emergency contacts
El Toro Water District serves portions of Laguna Hills, and Moulton Niguel Water District also lists Laguna Hills in its service area. The district boundary by street is shown on an interactive map on the districts' websites, and we did not find a published street list.
Moulton Niguel publishes a 24/7 emergency line, (949) 831-2500, for water and sewer issues. El Toro Water District publishes a main number, (949) 837-7050, and no after-hours line that we could find. If you see water in the street or a leaking meter, call the district for your address after you call us.
The two districts also report different water hardness in their latest published reports. El Toro Water District's 2026 report lists averages of 236 and 293 mg/L for its two supplies, which is why white mineral film is common on fixtures after a leak dries.
The city's flood ordinance and big losses
Laguna Hills adopts FEMA flood maps by reference in its municipal code. The code treats restoration costing 50 percent or more of a building's pre-damage market value as substantial damage, which is handled like a substantial improvement, and it requires a site development permit for work in a Special Flood Hazard Area. We could not find a city page that names a flood zone for the city, so check the FEMA flood map for your address at msc.fema.gov.
Most leaks are nowhere near that threshold. If yours might be, ask the city building department before you start repairs. Our flood damage restoration page explains what happens when storm or sewage water enters a home.
What we handle in Laguna Hills
Callers in this part of Orange County most often need emergency water removal after a failed supply line or appliance, drying after the water is out, cleanup of wet contents and, when a leak went unnoticed, mold remediation. If your home is near the Aliso Creek watershed, which includes part of the city, heavy rain can add runoff to the list.
Neighbors in Aliso Viejo and Lake Forest are served from the same dispatch line. Next door in Laguna Woods, most homes are in the Village, covered on our home page.
Map of Laguna Hills, California
Common questions
Yes. Dispatch is open 24/7, including nights, weekends and holidays. A crew can be sent the same day when available. We do not promise an arrival time, because traffic and call volume change.
We serve Laguna Hills on ZIP 92653, the city's street-delivery ZIP that runs from the El Toro Road corridor through Alicia Parkway. ZIP 92654 is a post office box ZIP, so there is nothing to dispatch to. Laguna Woods, next door, is ZIP 92637 and is a separate city.
Call the water district for your address. Moulton Niguel publishes a 24/7 line, (949) 831-2500. El Toro Water District's main number is (949) 837-7050. Call us for the water inside the property.
We did not find a city page that covers water damage repairs. Contact the Building and Safety Division at (949) 707-2600 and ask before you start. Permit rules vary, and the city says to check before construction or demolition.