Call the 24/7 line
Phone: (949) 670-0939. This is the only number for the business, and it is answered 24 hours a day, including nights, weekends and holidays. There is no contact form on this site, because the fastest route to a crew is a phone call.
Email: [email protected]. Email is fine for general questions, but if water is moving, call.
Our address
Laguna Woods Water Damage Pros, 24270 El Toro Road, Laguna Woods, CA 92637. The map below shows the location.
Map of 24270 El Toro Road, Laguna Woods
What to have ready when you call
A short checklist
- The address where the water is, and the unit or floor if it is a stacked building.
- Where the water came from and whether it has been shut off.
- What the water has reached, such as carpet, walls, ceilings, cabinets or electrical outlets.
- Whether the water looks clean, cloudy or dirty, or has an odor.
- Your insurer's name, if you have it handy. You do not need your claim number to call.
Before you call
If you smell gas, see smoke or think water has reached live electrical equipment, call 911 first. If you live in Laguna Woods Village, report the leak to Resident Services at 949-597-4600 as well. Then call us for extraction, drying and repair.
Calls to our line may be recorded for quality and training purposes.
Common questions
The dispatch line is open 24/7, every day of the year.
Email works for general questions, but it is not a dispatch channel. For service, call (949) 670-0939.
No. The site uses a phone line only, because a call is the fastest way to get a crew moving.