Privacy Policy
This policy explains how Laguna Woods Water Damage Pros handles information when you visit lagunawoodswaterdamagepros.com or call our dispatch line at (949) 670-0939. Our address is 24270 El Toro Road, Laguna Woods, CA 92637. Last updated 2026-10-29.
How you reach us
This website has no forms, no accounts and no checkout. The way to reach us is by phone. Because there is nothing to fill in, the site does not ask you to type your name, email address or street address into a page.
Calls to our line may be recorded for quality and training purposes.
If you call, we may ask for your name, the address of the property, a call-back number and a short description of the water or mold problem so we can arrange a crew. We use that information to respond to your request and to keep a record of the job.
Information collected automatically
Like most websites, our hosting provider may keep basic technical logs, such as your IP address, browser type, the pages requested and the time of the request. These logs are used to keep the site secure and working.
We do not use the site to build advertising profiles of visitors. If we add analytics tools in the future, we will update this page to say which ones and what they collect.
Cookies
The site itself does not set cookies to track you. Some embedded content, such as the Google Maps frames on our pages, may set its own cookies according to Google's policies. You can block cookies in your browser settings, and the pages will still work.
Third-party content
Our pages load fonts from Google Fonts and maps from Google Maps. When your browser loads those items, it connects to Google's servers, and Google receives technical information such as your IP address. We do not control how Google handles that data. Please read Google's own privacy policy for details.
How we use and share information
We use information from phone calls to schedule and perform restoration work, to answer questions about a job and to improve our service. We share it with the licensed and insured crews and professionals who carry out the work and, when you ask us to, with your insurance company or property manager.
We do not sell your personal information. We may disclose information if the law requires it or to protect the safety of people on a job.
How long we keep information
We keep job records and call records for as long as needed to complete the work, answer follow-up questions and meet legal and accounting obligations. After that, we delete or anonymize them.
Your choices and California residents
You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to legal limits. California residents may have additional rights under California privacy law. To make a request, call (949) 670-0939 or write to [email protected].
This website is intended for adults and is not directed at children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed. Using the site after a change means you accept the updated policy.
Contact
Laguna Woods Water Damage Pros, 24270 El Toro Road, Laguna Woods, CA 92637. Phone (949) 670-0939. Email [email protected].